hi77bt Terms and Conditions
Please read these terms carefully before using the hi77bt platform. This document sets out the legal agreement between you and us.
1 Introduction and Applicability
hi77bt (referred to hereinafter as the "Platform", "we" or "Company") operates an online casino and sports betting service for users in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the hi77bt website, mobile version and all related services.
By registering on or using our platform in any way, you acknowledge that you have read, understood and agreed to these Terms in full. If you disagree with any part of these Terms, please do not use the platform.
2 Account Registration and Eligibility
2.1 Registration Requirements
To open an account with hi77bt, you must meet the following requirements:
- You must be at least 21 years of age.
- All information provided at the time of registration must be true, accurate and complete.
- Each person may operate only one account.
- Opening an account in your name on behalf of someone else is prohibited.
2.2 Account Security
It is your responsibility to keep your account login details (username and password) fully confidential. You are solely responsible for all activity carried out through your account. If you suspect any unauthorized access, notify our support team immediately.
2.3 Identity Verification (KYC)
hi77bt reserves the right to verify your identity at any time. A national ID card, passport or other documents may be requested if required. Withdrawals may be delayed until the verification process is complete.
3 Deposit and Withdrawal Rules
3.1 Accepted Payment Methods
hi77bt supports the following payment methods:
- bKash
- Nagad
- Rocket
- Upay
- Bank Transfer
3.2 Deposit Limits
The minimum deposit amount across all payment methods is ৳300. The maximum deposit amount is determined by your account level and the payment method used.
3.3 Withdrawal Conditions
The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes. Processing may be delayed if identity verification has not been completed.
Withdrawals can only be made through the same method used for the deposit, unless an exception is approved under special circumstances. hi77bt may suspend or cancel any withdrawal request if fraud or irregularities are suspected.
4 Bonus and Promotion Terms
4.1 Welcome Bonus
hi77bt offers new members a 100% bonus on the first deposit up to ৳10,000. For example, if you deposit ৳1,000 you will receive a bonus of ৳1,000, giving you a total balance of ৳2,000.
4.2 Wagering Requirement
The welcome bonus must meet a 15x wagering requirement before it can be withdrawn. This means you must wager 15 times the bonus amount. The time limit for meeting the wagering requirement begins from the date the bonus is credited.
4.3 General Bonus Rules
- The welcome bonus applies only once per account.
- Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement is met.
- Any attempt to claim bonus benefits through multiple accounts will result in account termination.
- hi77bt reserves the right to modify or discontinue any bonus offer at any time.
5 VIP Program
5.1 VIP Levels
The hi77bt VIP program has four levels, each offering a weekly cashback benefit:
- Bronze — up to 0.3% weekly cashback
- Silver — up to 0.6% weekly cashback
- Gold — up to 0.9% weekly cashback
- Platinum — up to 1.2% weekly cashback
5.2 Level Changes
Members may advance to a higher VIP level based on regular activity and participation on the platform. hi77bt reserves the full right to set and change the criteria for VIP levels.
6 Prohibited Activities
The following activities are strictly prohibited on the hi77bt platform:
- Using the platform for fraud, money laundering or any illegal purpose.
- Operating multiple accounts or using another person's account.
- Using software, bots or other automated methods to gain an unfair advantage.
- Attempting unauthorized access to the platform's systems or networks.
- Harassing or behaving inappropriately toward other members.
- Registering an account or deceiving the identity verification process with false information.
- Placing systematic bets with the intent to abuse promotional benefits (Bonus Abuse).
If any of the above prohibited activities are proven, hi77bt reserves the right to immediately terminate the account, forfeit the balance and take legal action where necessary.
7 Gaming Policy and Fair Play
7.1 Fair Play Guarantee
All games on the hi77bt platform are operated through neutral and verified technology. We ensure SSL encryption and fair play standards. Game outcomes are not predetermined; they are determined through an independent and random process.
7.2 Game Providers
hi77bt works with a range of international game providers, including Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, NetEnt, Microgaming and Ezugi. The individual terms of each provider may apply.
7.3 Technical Issues
If a technical error or disconnection causes a problem with a game result, hi77bt reserves the right to void or refund the bet for the relevant round. hi77bt will not be held responsible for losses caused by server or network issues.
8 Privacy and Personal Data
Our Privacy Policy provides detailed information on how your personal data is collected, stored and processed. By using the platform you also consent to the Privacy Policy.
hi77bt does not sell your data to third parties. However, data may be shared on a limited basis with third parties where required by law, for fraud investigation, or for platform operations.
9 Account Closure and Restrictions
9.1 Closure at User Request
You may request to close your account at any time through our support team. Voluntary breaks or self-exclusion options are also available as part of responsible gambling.
9.2 Restrictions or Termination by hi77bt
hi77bt may restrict, suspend or terminate any account for the following reasons:
- Violation of these Terms.
- Providing false information or failing identity verification.
- Suspicious or fraudulent activity.
- Legal or regulatory requirements.
10 Responsible Gaming Policy
hi77bt believes that gambling should be for entertainment purposes, not a source of addiction. We encourage our members to play responsibly.
- Set your own deposit and betting limits.
- Do not spend money beyond what you can afford for entertainment.
- Seek help immediately if you notice signs of addiction.
- Keep your account away from minors.
For more details, read our Responsible Gaming Guidelines.
11 Dispute Resolution
If you have a dispute or complaint, please contact our customer support team first. We provide 24/7 support in Bengali via live chat. You can also reach us by email: [email protected]
After receiving a complaint, hi77bt will investigate and attempt to resolve it within a reasonable time. If a direct resolution between both parties is not possible, the dispute will be settled through neutral mediation.
12 Limitation of Liability
To the maximum extent permitted by applicable law, hi77bt will not be liable for the following:
- Losses caused by internet disconnection or technical failure.
- Errors in third-party software or payment methods.
- Account losses due to unauthorized access (where caused by user negligence).
- Losses resulting from service suspension or changes due to changes in law.
13 Changes to Terms
hi77bt reserves the right to partially or fully amend these Terms and Conditions at any time. For significant changes, we will publish a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the updated Terms.
For this reason, we recommend that you visit this page regularly.
14 Contact
If you have any questions or comments about these Terms, please contact us:
- Live Chat — 24/7 support in Bengali
- [email protected]